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Floods can have devastating effects on families, businesses and property owners. These incidents are among the most common natural disasters, affecting thousands of Americans every year. Fortunately, flood insurance can provide a shield against the financial ramifications of these events. However, simply purchasing flood insurance does not mean your work is finished. traffic light sign underwater

Like all insurance products, fully understanding your flood coverage and how to ensure you get the financial aid needed in the wake of an incident is crucial. Knowing these details, including what to expect during the claims process, may make all the difference as you attempt to get back on your feet and resume some semblance of your normal life following a flood.

How to File a Flood Insurance Claim Efficiently

As floodwater recedes, leaving behind potentially catastrophic damage to your property, understanding how to start and navigate the process of filing a claim against your flood insurance can help you receive funds and resources in a timely and reliable manner. Before a flood impacts your property, familiarize yourself with the following steps:

  • Notify your insurer—In the aftermath of a flood, the first step in starting the claims process is contacting your insurance agent or company. When doing so, make sure you are prepared with your policy number and contact information (e.g., a phone number or email address) where you can be reached at all times. If you do not hear from a claims adjuster in the days to come, do not hesitate to contact your insurer again.
  • Document your damages—Gather evidence of your losses, including by using photographs and videos of remaining standing water, damaged rooms and belongings, and other affected areas of your property. Create an inventory of damaged or lost items, including as much information as possible, such as the date you purchased them, monetary value and receipts.
  • Collaborate with your adjuster—Your insurance company may dispatch a claims adjuster to investigate your property and assess your losses. Make sure you save this person’s contact information.
  • Complete a proof of loss statement—Proof of loss documents are sworn statements regarding the amount you are claiming through your flood insurance. These must be filed within 60 days of the flood that caused your losses and are necessary before your policy can provide any payout.

We’re Here to Help

At Oak Knoll Insurance in Wilmington, Illinois, we understand that the aftermath of a flood can be a stressful and even traumatic time. In addition to the physical devastation that receding waters may leave behind, the destruction and loss of cherished possessions can take an emotional toll. Understanding how to navigate the claims process can help alleviate financial concerns, recoup losses and streamline your return to normalcy.

Contact us today to learn more about flood insurance and to ensure you have appropriate coverage.


This blog is intended for informational and educational use only. It is not exhaustive and should not be construed as legal advice. Please contact your insurance professional for further information.

Posted 5:33 PM

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